Shipping policy

Processing Time

Orders are typically processed within 2–5 business days. During holidays, promotional events, or periods of high order volume, processing may take slightly longer.

Shipping Time

After processing, orders are typically delivered within 7–10 business days. Actual delivery times may vary depending on the destination and shipping carrier.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to monitor your package through our Track Your Order page.

Delivery Delays

Delivery times may occasionally be affected by factors beyond our control, including carrier delays, severe weather, holidays, customs processing, or other unforeseen circumstances. We appreciate your patience and understanding.

Taxes & Customs

For international orders, customers are responsible for any applicable customs duties, import taxes, or other fees imposed by the destination country.

Delivery Issues

Once an order has been handed over to the shipping carrier, delays, loss, or damage may occur during transit. If you experience a delivery issue, please contact us as soon as possible and we will do our best to assist you.

Shipping Address

Please carefully review your shipping address before completing your purchase. We are not responsible for orders delayed or delivered incorrectly due to an incorrect or incomplete address.

If you need to change your shipping address after placing an order, contact us as soon as possible. We will try to accommodate the request before the order is processed.

Order Changes & Cancellations

If you need to modify or cancel your order, please contact us as soon as possible.

Once an order has been processed or shipped, we may no longer be able to make changes or cancellations.